LG washing machine repaired at your home in Nairobi, often the same day. Front loaders, top loaders and washer-dryers repaired at your home. We find the fault, show you the worn part and give you the price before any work starts.
01 / 02LG washing machines
Front loaders, top loaders and washer-dryers repaired at your home. We find the fault, show you the worn part and give you the price before any work starts.
02 / 02LG washing machines
Front loaders, top loaders and washer-dryers repaired at your home. We find the fault, show you the worn part and give you the price before any work starts.
Common faults
Water left in the drum usually means a blocked drain filter or hose, or a drain pump that has worn out.
Often an unbalanced load or a drain fault. On older machines, a worn belt or motor brushes.
Most leaks come from a torn door seal, a loose hose or a cracked pump housing.
A faulty door lock, a closed tap, a blocked inlet filter or a failed inlet valve.
Worn shock absorbers, a loose counterweight or failing drum bearings.
Lint and detergent build up in the pump, seal and drawer. A proper strip-clean fixes it.
Know your washing machine
Most LG washing machines in Nairobi homes are front loaders with a Direct Drive motor. The motor is attached straight to the drum, with no belt, which makes the machine quiet and removes a part that wears out on older machines.
LG front loaders are also heavy on electronics. A control board decides the wash programme, the water level, the door lock and the spin speed, and many newer models connect to the LG ThinQ app. Power surges and hard water are behind a large share of the faults we see.
The good news is that most LG washer faults are one failed part: a pump, a valve, a door lock or a bearing. They are repaired at your home, and our technician explains the cause before anything is changed.
Problem guide
What you see, what usually causes it, and what our technician does about it.
The visit
Error codes
| Code | What it means |
|---|---|
IE | No water coming in |
OE | Not draining |
UE | Load unbalanced |
dE | Door open |
LE | Motor locked |
PE | Water level sensor |
tE | Heating sensor |
FE | Too much water |
Every type
Care tips
Simple things you can do at home between repairs.
Areas we cover
On every visit
Power isolated and the socket and earth checked before we open anything.
We test the washing machine and show you what has failed, with the reading or the worn part.
You get the full price for parts and labour. Nothing is done until you say yes.
A genuine or matching-quality part for your LG model, from our own stock.
We run the washing machine through a full cycle with you before we leave.
Every repair is covered, and you have our number if anything comes back.
LG spare parts
Real parts from our own shop in Nairobi. The technician brings the right one, or order it yourself.
Washing machine detergent drawerOrder part
Washing machine heating elementOrder part
Washing machine drum spiderOrder part
Washing machine control knob or timerOrder part
Washing machine carbon brushesOrder part
Washing machine drain filterOrder part
Washing machine drain pumpOrder part
Washing machine door lockOrder part
Washing machine door sealOrder part
Washing machine water inlet valveOrder part
Washing machine drive beltOrder part
Washing machine pressure switchOrder part
Washing machine hosesOrder part
Washing machine shock absorbersOrder part
Washing machine bearing and seal kitOrder part
Washing machine motorOrder part
Washing Machine repairs
Photos from real jobs and our workshop in Nairobi.
How it works
Book below or send a photo of the fault on WhatsApp. It takes a minute.
A technician who knows LG arrives, often the same day, with common parts.
You get the price before any work starts. We test it with you before we leave.
Questions
Anything else? Send it on WhatsApp and a technician answers.
Usually a blocked drain, an unbalanced load, a door lock that has lost contact or a water inlet that is not letting enough water in. We check these in that order.
Yes, in most cases. Pumps, valves, door locks and bearings cost far less than a new machine. If the drum or the tub has failed on an old machine, we tell you honestly before you decide.
Nearly always. We bring the common parts and finish in one visit. If it needs a workshop part, we say so first.
Often, yes. We are open 24/7 and send the nearest free technician. Common washing machine parts travel in the van; if a part has to be ordered, you get the price and the return day first.
Usually. Most faults, like “not draining” or “not spinning”, are fixed by replacing one part, for far less than a new washing machine. If a repair would not be worth it, we tell you before any work starts.
We fit genuine or matching-quality parts from our own parts shop in Nairobi, and show you the old part we take out.
There is a visit fee for diagnosis and transport, which depends on where you are and is confirmed before we come. Once the technician finds the fault you get the full price for parts and labour, and nothing is done until you say yes.
Often, yes. We are open 24/7 and offer same-day visits whenever a technician is free near you. We confirm the time on WhatsApp or by phone.
Yes. We fit genuine parts or parts made for your exact model, and carry the common ones with us, so many repairs are finished on the first visit.
Yes. We test the appliance with you before we leave, and every repair comes with our warranty.
All of Nairobi and most of Kiambu: Westlands to Karen, Ruaka to Thika, Syokimau to Rongai. The full list is just above.
Yes. Commercial laundry, kitchen equipment, cold rooms and freezers, for hotels, restaurants, schools and clinics.
Book a LG repair
Send the details and we confirm your time on WhatsApp. Open 24/7, across Nairobi.
Call 0703 543 656