LG Washing Machine Repair in Westlands

LG washing machine repaired at your home in Westlands, Nairobi and nearby Parklands, Highridge, Spring Valley, Loresho, Mountain View, often the same day. Front loaders, top loaders and washer-dryers repaired at your home. We find the fault, show you the worn part and give you the price before any work starts.

Book a washing machine repair WhatsApp a photo

01 / 01LG washing machines

LG Washing Machine in Westlands

LG washing machine repair at your home in Westlands.

  • Not draining
  • Not spinning
  • Leaking
  • Won’t start or fill
  • Shaking and banging
Book washing machine repair LG washing machine repair →

In Westlands

LG washing machine repair, where you are.

Westlands is a busy mix of apartments, offices, restaurants and older family homes. Many households here run several appliances at once in compact kitchens and living rooms, and apartment blocks share one power supply, so a surge reaches every flat in the building.

We visit homes, offices and restaurants across Westlands and nearby Parklands, Highridge, Spring Valley, Loresho and Mountain View. Call or WhatsApp with what the appliance is doing, and we tell you the earliest time a technician can reach you.

Most LG washing machines in Nairobi homes are front loaders with a Direct Drive motor. The motor is attached straight to the drum, with no belt, which makes the machine quiet and removes a part that wears out on older machines.

LG front loaders are also heavy on electronics. A control board decides the wash programme, the water level, the door lock and the spin speed, and many newer models connect to the LG ThinQ app. Power surges and hard water are behind a large share of the faults we see.

Common faults

LG washing machine problems we fix in Westlands.

  1. 01

    Not draining

    Water left in the drum usually means a blocked drain filter or hose, or a drain pump that has worn out.

  2. 02

    Not spinning

    Often an unbalanced load or a drain fault. On older machines, a worn belt or motor brushes.

  3. 03

    Leaking

    Most leaks come from a torn door seal, a loose hose or a cracked pump housing.

  4. 04

    Won’t start or fill

    A faulty door lock, a closed tap, a blocked inlet filter or a failed inlet valve.

  5. 05

    Shaking and banging

    Worn shock absorbers, a loose counterweight or failing drum bearings.

  6. 06

    Smells bad

    Lint and detergent build up in the pump, seal and drawer. A proper strip-clean fixes it.

Problem guide

What you see, and what we do.

The usual causes and the repair, in plain words.

Not draining or stuck on a full drum

What you notice
Water stays in the drum and the cycle stops.
Usually
A blocked drain pump filter (coins, hair clips, lint) or a worn drain pump.
What we do
We clear the filter, test the pump and the drain hose, and replace the pump only if it tests bad.

Not spinning or spins weakly

What you notice
Clothes come out soaking wet.
Usually
Often an unbalanced load, a worn drum bearing, a faulty motor control or a pump that is not clearing the water.
What we do
We check the drain first, then the motor and its control, and the bearing if there is a rumble.

Door will not lock or open

What you notice
The cycle will not start, or the door stays shut after the wash.
Usually
A worn door lock assembly, a bent latch or a damaged door seal.
What we do
We test the lock and its wiring and fit a new lock if it has failed. We never force the door.

The visit

What the technician does, in order.

  1. We ask what the machine did and when it started, and look at the model label on the door or the back.
  2. We check the drain filter, the hoses and the inlet filters, which fix many faults on the spot.
  3. We test the door lock, the pump, the valves and the motor with a meter.
  4. We run a short cycle to watch it fill, wash, drain and spin before we decide on the part.
  5. You get the cause and the full price before we replace anything, and we test the machine again after the repair.

Washing Machine in Westlands

Recent washing machine jobs.

Photos from real jobs and our workshop in Nairobi.

LG 2-in-1 washer-dryer in a home
An LG 2-in-1 washer-dryer in a home
LG top-load washing machine in a laundry corner
An LG top-load washing machine
Silver top-load washing machine with a glass lid
A top-load washing machine with a glass lid
Grey front-load washing machine in a home
A grey front-load washing machine in a home
Twin-tub washing machine with its dials and wash tub
A twin-tub washing machine, its dials and wash tub
Samsung front-load washing machine with the top panel off during a repair
Samsung front loader opened up to reach the inlet valves and detergent housing

Every type

LG washing machine types we repair.

Front-load washersThe everyday LG washer, usually 7 to 10 kg, with a Direct Drive motor and steam on some models.
Washer-dryersOne drum that washes and then dries. The drying parts add a heater, a fan and a condenser to look after.
TwinWash and WashTower setsA large washer with a smaller one below, or a washer and dryer stacked in one tower.
Top-load washersA drum that spins under a lid, with a pulsator or a wash plate. Simple and common in many homes.
Semi-automatic twin tubsA wash tub and a spin tub side by side, filled and moved by hand.
Commercial and large-capacity machinesBigger drums for laundries, guest houses and hostels that run many cycles a day.

Care tips

Keep your LG washing machine running.

Simple things you can do at home between repairs.

  • Clean the drain pump filter every two or three months. It is behind a small flap at the bottom front.
  • Leave the door and the soap drawer open after a wash so the drum dries and the gasket does not grow mould.
  • Wipe the door gasket and pull out anything caught in the folds, such as hair clips and coins.
  • Do not overload the drum. A fist of space at the top lets the clothes move and keeps the bearings healthy.
  • Use the right amount of detergent for your water. Too much builds up in the pump and the pipes.

On every visit

What we do on every LG washing machine repair.

  1. 01

    Safety first

    Power isolated and the socket and earth checked before we open anything.

  2. 02

    Fault found

    We test the washing machine and show you what has failed, with the reading or the worn part.

  3. 03

    Price agreed

    You get the full price for parts and labour. Nothing is done until you say yes.

  4. 04

    Right part fitted

    A genuine or matching-quality part for your LG model, from our own stock.

  5. 05

    Tested with you

    We run the washing machine through a full cycle with you before we leave.

  6. 06

    Warranty

    Every repair is covered, and you have our number if anything comes back.

LG washing machine repair in other areas

Other LG repairs in Westlands

How it works

Three steps. No surprises.

  1. 01

    Tell us

    Book below or send a photo of the fault on WhatsApp. It takes a minute.

  2. 02

    We come to you

    A technician who knows LG arrives, often the same day, with common parts.

  3. 03

    Fixed and tested

    You get the price before any work starts. We test it with you before we leave.

Questions

Before you book.

Anything else? Send it on WhatsApp and a technician answers.

Do you repair LG washing machines in Westlands?

Yes. A technician comes to your home or business in Westlands, Nairobi and repairs the LG washing machine where it stands, in most cases in one visit.

How soon can you reach Westlands?

Often the same day for Westlands and nearby Parklands. Call or WhatsApp early in the day and we give you the earliest time.

Why does my LG washer stop mid-cycle?

Usually a blocked drain, an unbalanced load, a door lock that has lost contact or a water inlet that is not letting enough water in. We check these in that order.

Is an LG washer worth repairing?

Yes, in most cases. Pumps, valves, door locks and bearings cost far less than a new machine. If the drum or the tub has failed on an old machine, we tell you honestly before you decide.

Can you repair an LG washer at home?

Nearly always. We bring the common parts and finish in one visit. If it needs a workshop part, we say so first.

How much does a repair cost?

There is a visit fee for diagnosis and transport, which depends on where you are and is confirmed before we come. Once the technician finds the fault you get the full price for parts and labour, and nothing is done until you say yes.

Can you come today?

Often, yes. We are open 24/7 and offer same-day visits whenever a technician is free near you. We confirm the time on WhatsApp or by phone.

Do you use genuine parts?

Yes. We fit genuine parts or parts made for your exact model, and carry the common ones with us, so many repairs are finished on the first visit.

Is the repair guaranteed?

Yes. We test the appliance with you before we leave, and every repair comes with our warranty.

Which areas do you cover?

All of Nairobi and most of Kiambu: Westlands to Karen, Ruaka to Thika, Syokimau to Rongai. The full list is just above.

Do you repair commercial appliances?

Yes. Commercial laundry, kitchen equipment, cold rooms and freezers, for hotels, restaurants, schools and clinics.

Book a LG repair

Broken today? Fixed today.

Send the details and we confirm your time on WhatsApp. Open 24/7, across Nairobi.

Call 0703 543 656

Book a repair