LG Microwave Repair

LG microwave repaired at your home in Nairobi, often the same day. Solo, grill, convection and built-in microwaves. Most faults are a single part, and we tell you honestly when a repair isn’t worth it.

01 / 01LG microwaves

LG Microwave Repair

Solo, grill, convection and built-in microwaves. Most faults are a single part, and we tell you honestly when a repair isn’t worth it.

  • Runs but doesn’t heat
  • Sparking
  • Turntable not turning
  • Won’t start
  • Keypad not working

Common faults

LG microwave problems we fix.

  1. 01

    Runs but doesn’t heat

    The magnetron, high-voltage diode or capacitor. The light and turntable still work.

  2. 02

    Sparking

    A burnt waveguide cover or damaged cavity paint. Stop using it until it’s fixed.

  3. 03

    Turntable not turning

    A worn turntable motor or a misaligned coupler.

  4. 04

    Won’t start

    A faulty door switch or a blown fuse.

  5. 05

    Keypad not working

    A worn keypad membrane or control board.

  6. 06

    Light or fan stuck on

    A stuck door switch or a relay on the control board.

Know your microwave

About LG microwaves.

LG microwaves in Nairobi homes are mostly Neochef models with a flat inverter or a standard magnetron. They heat food with microwaves made by a magnetron, powered by a high-voltage section that must never be opened by anyone untrained.

The commonest faults are a dead magnetron or a failed high-voltage diode or capacitor, a door switch that no longer closes, and a turntable motor. Sparks inside are a warning: stop using the microwave and call us.

Because of the high voltage, microwave repairs are only done by technicians who are trained for it.

Problem guide

LG microwave problems, in plain words.

What you see, what usually causes it, and what our technician does about it.

Runs but does not heat

What you notice
The light and turntable work, but the food stays cold.
Usually
A failed magnetron, a high-voltage diode or capacitor.
What we do
We test the high-voltage parts with the correct tools and replace the one that has failed.

Sparks inside

What you notice
Flashes or crackling in the cavity.
Usually
A damaged waveguide cover, burnt food or a metal object.
What we do
We replace the waveguide cover and clean the cavity. Stop using it until it is checked.

Does not start

What you notice
The display lights but nothing happens.
Usually
A door switch, the fuse or the control board.
What we do
We test the door switches and the board and replace the failed part.

Turntable not turning

What you notice
The plate stays still.
Usually
A failed turntable motor, a worn coupler or a loose roller ring.
What we do
We replace the motor or the coupler and re-seat the ring.

Door will not close

What you notice
The latch does not catch.
Usually
A worn latch or a bent hinge.
What we do
We replace the latch and align the door.

The visit

What the technician does, in order.

  1. We ask what the microwave did and look at the model label.
  2. We check the power, the fuse and the door switches.
  3. We discharge the high-voltage capacitor safely before we test anything.
  4. We replace the failed part and test the heating with a water load.
  5. You get the cause and the full price before any part is changed.

Every type

LG microwave types we repair.

Solo microwavesHeat and defrost only.
Grill microwavesAdd a grill element to brown the food.
Convection microwavesAdd a fan and a heater to bake like a small oven.
Built-in microwavesFitted into a cabinet or a tall unit.

Care tips

Keep your LG microwave running.

Simple things you can do at home between repairs.

  • Wipe the cavity after each use so food does not burn on.
  • Never run it empty.
  • Do not use metal or foil unless the handbook allows it.
  • Keep the door seal clean.
  • Do not slam the door.

On every visit

What we do on every LG microwave repair.

  1. 01

    Safety first

    Power isolated and the socket and earth checked before we open anything.

  2. 02

    Fault found

    We test the microwave and show you what has failed, with the reading or the worn part.

  3. 03

    Price agreed

    You get the full price for parts and labour. Nothing is done until you say yes.

  4. 04

    Right part fitted

    A genuine or matching-quality part for your LG model, from our own stock.

  5. 05

    Tested with you

    We run the microwave through a full cycle with you before we leave.

  6. 06

    Warranty

    Every repair is covered, and you have our number if anything comes back.

Microwave repairs

Recent microwave jobs.

Photos from real jobs and our workshop in Nairobi.

How it works

Three steps. No surprises.

  1. 01

    Tell us

    Book below or send a photo of the fault on WhatsApp. It takes a minute.

  2. 02

    We come to you

    A technician who knows LG arrives, often the same day, with common parts.

  3. 03

    Fixed and tested

    You get the price before any work starts. We test it with you before we leave.

Questions

Before you book.

Anything else? Send it on WhatsApp and a technician answers.

Is it safe to repair a microwave?

Only by a trained technician. The high-voltage capacitor can hold a charge even when unplugged. We discharge and test it safely.

Why is my microwave sparking?

Usually a damaged waveguide cover or food stuck inside. Stop using it and call us.

Is a microwave worth repairing?

Often yes, when the fault is a diode, a switch or a motor. A failed magnetron on a cheap microwave may not be worth the cost, and we tell you.

Can you repair my LG microwave today?

Often, yes. We are open 24/7 and send the nearest free technician. Common microwave parts travel in the van; if a part has to be ordered, you get the price and the return day first.

Is it worth repairing an older LG microwave?

Usually. Most faults, like “runs but doesn’t heat” or “sparking”, are fixed by replacing one part, for far less than a new microwave. If a repair would not be worth it, we tell you before any work starts.

Do you use proper LG parts?

We fit genuine or matching-quality parts from our own parts shop in Nairobi, and show you the old part we take out.

How much does a repair cost?

There is a visit fee for diagnosis and transport, which depends on where you are and is confirmed before we come. Once the technician finds the fault you get the full price for parts and labour, and nothing is done until you say yes.

Can you come today?

Often, yes. We are open 24/7 and offer same-day visits whenever a technician is free near you. We confirm the time on WhatsApp or by phone.

Do you use genuine parts?

Yes. We fit genuine parts or parts made for your exact model, and carry the common ones with us, so many repairs are finished on the first visit.

Is the repair guaranteed?

Yes. We test the appliance with you before we leave, and every repair comes with our warranty.

Which areas do you cover?

All of Nairobi and most of Kiambu: Westlands to Karen, Ruaka to Thika, Syokimau to Rongai. The full list is just above.

Do you repair commercial appliances?

Yes. Commercial laundry, kitchen equipment, cold rooms and freezers, for hotels, restaurants, schools and clinics.

Book a LG repair

Broken today? Fixed today.

Send the details and we confirm your time on WhatsApp. Open 24/7, across Nairobi.

Call 0703 543 656

Book a repair